Frequently Asked Questions

How to Access Your Certificates
Accessing Your Invoices (As An Individual)
How To Change Your Contact Details
Enrol With An Invoice Billed To A Individual
Enrol With An Invoice Billed To A Company
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What Happens After I Enrol?
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Terms And Conditions

If you are booking to attend ACWA training, and/or visiting our premises, the following Covid-19 protocols must be agreed to and followed. We have put these in place to make the face-to-face training environment as safe as possible for our students and facilitators.

  • All students and facilitators must be fully vaccinated against COVID 19, as per Government definitions. Currently, this means a minimum of two vaccinations.
  • If you have flu-like symptoms OR symptoms of acute respiratory infections (e.g. shortness of breath, cough or sore throat on the day that your training is scheduled, you must not attend. A full refund or credit will be given).

You are also asked not to attend face to face training if any of the following apply:

  • You have returned a positive COVID test with the last 7 days.
  • You have been asked to self-isolate in the last 7 days.
  • You are waiting for results of a COVID test.
  • You have been in close contact, within the last 7 days, with a confirmed case of COVID-19 (community/work/household) or in a household with someone awaiting the results of COVID-19 testing.


  • Masks are not compulsory for workshops.
  • Hand sanitiser will be available at all workshops.
If you have questions about a course email us at: